Terms of Service for American Made From the Heart
Last Updated: October 25, 2025
Welcome to American Made From the Heart ("AMFH," "we," "us," or "our"). These Terms of Service ("Terms") govern your use of our website, shopamfh.com, and all purchases, including custom DTF-printed apparel, gang sheets, and accessories. By accessing our site or placing an order, you agree to these Terms. Please read them carefully.
1. Use of Our Website
- Eligibility: You must be 18 or older to use our site or make purchases. By using our site, you confirm you meet this requirement.
- Permitted Use: Our site is for browsing, purchasing, and submitting custom designs for personal or business use. You may not use our site for unlawful purposes, to infringe intellectual property, or to harm our operations (e.g., via hacking or bots).
- Account: Some features (e.g., order history, custom uploads) require a Shopify account. You’re responsible for keeping your login details secure and for all activity under your account.
2. Orders & Payments
- Order Acceptance: All orders are subject to our approval. We may refuse or cancel orders due to inventory issues, payment problems, or suspected fraud, with notice provided via email.
- Pricing: Prices are in USD and exclude taxes or shipping unless stated. We may update prices without notice, but your order price is locked at checkout.
- Payment: We accept major credit cards, Shopify Payments, Amazon Pay, and other methods shown at checkout. Payment is due at order placement. For custom orders, partial payment may be required for proofs.
- Custom Orders: Custom DTF designs (e.g., gang sheets, logos) require you to upload files (PNG/JPG, 300 DPI minimum). You confirm you own or have rights to use submitted designs (see Section 4). We may reject designs that are offensive, illegal, or infringe IP.
3. Shipping & Returns
- Shipping: See our Shipping Policy for details on processing, rates, and delivery.
- Returns: See our Return Policy for lost or damaged items. Custom DTF orders are final sale unless defective or incorrect due to our error. Contact sales@shopamfh.com within 7 days for issues.
4. Intellectual Property
- Our IP: All content on shopamfh.com (e.g., logos, designs, text, images) is owned by AMFH or licensed to us. You may not copy, modify, or distribute it without permission.
- Your Designs: By submitting custom designs, you warrant that you own or have legal rights to use the content (e.g., logos, artwork). You grant AMFH a non-exclusive, royalty-free license to use your designs solely to fulfill your order. We’re not liable for IP disputes arising from your submissions.
- Prohibited Content: Designs must not be obscene, defamatory, or infringe third-party rights (e.g., trademarks, copyrights). We may refuse such designs without refund if payment is processed.
5. Privacy
We collect and use your data (e.g., name, email, shipping address) as outlined in our Privacy Policy. By using our site, you consent to our data practices, including email marketing (with opt-out options).
6. Limitation of Liability
- As-Is Products: Our products are provided "as is." We strive for quality but don’t guarantee that products or custom prints will meet all expectations.
- Liability Cap: To the fullest extent permitted by law, AMFH’s liability for any claim (e.g., defective products, delays) is limited to the amount you paid for the order.
- No Indirect Damages: We’re not liable for indirect, incidental, or consequential damages (e.g., lost profits) arising from your use of our site or products.
7. Indemnity
You agree to indemnify AMFH, its affiliates, and employees against claims, losses, or damages arising from your breach of these Terms, misuse of our site, or IP violations in your custom designs.
8. Termination
We may suspend or terminate your access to shopamfh.com if you violate these Terms, engage in fraudulent activity, or harm our operations. You may stop using our site at any time.
9. Governing Law & Disputes
- Law: These Terms are governed by Nevada law, without regard to conflict of law principles.
- Disputes: Any disputes will be resolved in state or federal courts in Washoe County, Nevada. You agree to submit to their jurisdiction.
10. Changes to Terms
We may update these Terms at any time, with changes posted on this page. Continued use of our site after updates constitutes acceptance. Check the "Last Updated" date above.
11. Contact Us
- Email: info@shopamfh.com or sales@shopamfh.com
- Phone: (702) 625-6069
- Address: American Made From the Heart, Reno, NV
- Hours: Monday–Friday, 9 AM–5 PM PST
Thank you for choosing American Made From the Heart. We’re proud to bring your patriotic vision to life with USA-made apparel and custom DTF printing!