AMFH Return Policy
At AMFH, we take pride in delivering high-quality, custom DTF-printed clothing tailored to your specifications. Due to the personalized nature of our products, we have established the following return policy to ensure clarity and fairness for both our customers and our business.
All Sales Are Final for Custom Orders
Because each item is custom-made to your specifications, we are unable to accept returns or exchanges for custom DTF-printed clothing unless the item meets the specific conditions outlined below. Please carefully review your order details, including design, size, color, and other specifications, before finalizing your purchase, as we cannot accommodate changes or cancellations once production begins.
Refunds for AMFH Errors
We stand behind the quality of our work. If your order arrives with a manufacturing defect or an error caused by AMFH (e.g., incorrect design, wrong size, or misprinted item that does not match the approved order specifications), we will provide a full refund or replace the item at no additional cost to you. To be eligible:
You must notify us within 7 days of receiving your order.
You must provide clear photos or evidence of the defect or error.
The item must be unused, unwashed, and in its original condition.
Please contact us at sales@shopamfh.com to initiate a claim, and we will guide you through the process.
Lost or Undelivered Orders
If your order is lost in transit or fails to arrive due to an issue with our selected shipping carrier, we will issue a full refund or send a replacement order at no additional cost to you. To qualify:
You must notify us within 14 days of the estimated delivery date.
We may require tracking information or communication with the shipping carrier to verify the issue.
Non-Returnable Items
We do not accept returns or exchanges for:
Items that match the approved design, size, and specifications of your order.Items that have been worn, washed, or altered in any way.
Orders where the customer provided incorrect or incomplete design specifications (e.g., typos, low-resolution images, or unapproved changes).
How to Request a Refund or Replacement
To request a refund or replacement for a defective or lost order:
1. Contact us at Voicemail ot Text : 1-702-625-6069 with your order number and a detailed description of the issue.
2. Provide any required documentation, such as photos of the defective item or proof of non-delivery.
3. We will review your claim within 3-5 business days and provide instructions for next steps, including return shipping (if applicable) at our expense.
Protecting Your Satisfaction
We strive to ensure every order meets your expectations. If you have concerns about your order or need assistance, please reach out to us promptly. We’re here to help resolve any issues covered under this policy.
Policy Updates
AMFH reserves the right to update or modify this return policy at any time. The policy in effect at the time of your purchase will apply to your order.
Thank you for choosing AMFH for your custom DTF-printed clothing. We appreciate your business and are committed to delivering exceptional quality.websites.